Shipping Policy — Green Life

Shipping & Delivery

Shipping Overview

At Green Life, we take care to ensure that your order is packed securely and reaches you safely.

Once your order is successfully placed and payment is confirmed, we begin processing it for dispatch.

Orders are delivered through our logistics and courier partners to serviceable locations across India.

Order Processing

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Orders are generally processed within 1–2 business days after successful order confirmation.

Orders placed on Sundays and public holidays may be processed on the next business day.
Certain products may require additional processing time.
Processing time is separate from the delivery time.

Shipping Charges

Free Shipping

₹999+

Orders above ₹999 qualify for free shipping, subject to applicable conditions.

Below ₹999

Checkout Rate

Applicable shipping charges will be calculated and displayed during checkout.

Delivery Timeline

Estimated delivery time depends on the delivery location, courier serviceability and other logistical conditions.

Metro Cities

3–6 Days

Estimated

Other Cities

4–8 Days

Estimated

Remote Areas

7–12 Days

Estimated

These timelines are indicative and may vary because of weather conditions, courier availability, public holidays, destination and other circumstances.

Order Tracking

Once your order has been dispatched, tracking information may be shared through the contact details associated with your order.

You can use the tracking information to monitor the movement and current status of your shipment.

Tracking information may take some time to become active after dispatch.

Delays & Exceptions

While we make every effort to deliver orders within the estimated timeframe, unexpected delays may occur because of:

Extreme weather conditions
Natural disasters
Courier or logistics disruptions
Public holidays
Incorrect or incomplete address information
Remote or difficult-to-service locations

Damaged or Incorrect Orders

If your order arrives damaged, incomplete or different from what you ordered, please contact our support team as soon as possible.

Please keep the original packaging and provide clear photographs or videos of the package and affected product where required.

Important: Please do not discard the original packaging until the issue has been reviewed.

Frequently Asked Questions

Delivery generally takes around 3–8 business days depending on the destination. Remote locations may require additional time.

Orders above ₹999 qualify for free shipping, subject to applicable conditions.

Tracking information may be shared after your order has been dispatched.

Contact our support team as soon as possible and provide photographs or videos of the package and affected product.